Tuesday, July 19, 2016

Customer Survey: Burger King (Rant)

High, so you know whats annoying?

Hot pants, but more importantly I had an experience at my local Burger King fast food establishment recently (today) that I thought was worth sharing.

This is a review/rant on my experience:

So I went to my local Burger King for lunch today because I really didn't pack anything & because I am short on lunch food stuff so yeah. I originally wanted to go to Subway, but they were busy so I decided to go to Burger King. I thought hey might as well. I went to the drive through as I always do (it's faster) & I placed my order. I ordered a Whopper with cheese, Mac n Cheeto's, Medium fries with a medium Coca-Cola. I ordered medium sizing because of cost. My order totaled $10.28 plus $0.71 tax. Took about 5 minutes just to pay and go. The person ahead of me had to pull up and wait for their order & there was a car behind me to top it off. I got my order and drove off. While I was driving I noticed a customer walking to his vehicle. I was thinking about waiting but there was a car behind me & I did not want traffic so drove by carefully. As I approached him I decided to just keep going at this point I wasn't going to stop. He stopped halfway as I passed & he shouted at me & I quote said "ASSHOLE!" I had my windows down because my car has no air conditioner and it was hot. This man literally called me an "asshole" out loud because he stopped to let me out of the parking lot! The nerve! I have never been insulted like that in a long time, especially during my years in customer service but still like wth. I could have run him over. That could have been an option so he's lucky. The person was a middle aged male Caucasoid with a trashy appearance & obese. Here I'm thinking "wow such Minnesota Nice attitude right there!" I just ignored him and drove off to a nearby park to eat my lunch. My Mac & Cheesto's were good, fries were mediocre, & the Whopper was an absolute mess. Despite the Whopper situation I finished it anyway. I did not finish all the fries, they were just, bleh. This was not the only time I had a bad meal from there as I had a few before. Tried not to let this incident get the best of me at work so I just shrugged it off. What I should have done was to go into the store & talk to a member of management of the situation, but I figured I did not want to start anymore drama. After work I went home and filled out a survey instead. Does anybody else fill out the survey's that are listed on the receipt of you purchases? Most businesses I shop at mention them to me occasionally. I just ignore them. After the ordeal I had earlier today I am considering not going to Burger King again.

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